Foam Machine Rental

Cancellation Policy

Corporate and Traditional Catered Food • 50% of the catered food is due to confirm an event • Specialty food items are non refundable • Up to and including 8 days prior to event, 50% of the catered food is non refundable • 7 days to 5 Days prior to event, 75% of the catered food is non refundable • Day of event and 4 Days prior to event, 100% of the catered food is non refundable • 1 to 2 Days prior to event client may reschedule catered food, however perishable items and incurred additional expenses: Additional Expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded. ** Note refunds are the sole discretion of Kay’s Kreative Catering. Although an event may be cancelled or rescheduled, Country Caterers reserves the right to to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason. Weddings, Rehearsals and Formal Events • For weddings which are confirmed 6 months or longer from the wedding date 25% of the quote is due to reserve services. Couples are allowed to make monthly payments if needed, and its actually encouraged. • Couples may make changes throughout the planning process but **note once a ceremony, reception or rehersal is initially confirmed and a couple requests changes to be me made if there are cost associated with the changes this cost will be added to the invoice and will be due and payable immediately. At confirmation, items are placed on hold and equipment is either reserved or purchased. 2nd party rentals are subject to their terms and conditions. • 50% of the catered food is due 3 months prior to the wedding date. • Specialty food items, special purchase, specific reservations may not be subject to a refund. • 30 days prior to an wedding or rehearsal 75% of the invoice is due. • 7 days prior 100% of the invoice is due in full. No decreases in head counts allowed; increases may be allowed. ** Note refunds are the sole discretion of Kay’s Kreative Catering. If a wedding or rehearsal is cancelled Kay’s Kreative Catering reserves the right to to allow any or all of the amount paid to date to be applied toward consulting and coordinating, when determining a refund of any amount or for any reason. Equipment Rental • 50% of the equipment rental is due to confirm an event • Specialty equipment items are non refundable to include linens and décor • Up to and including 8 Days prior to event 50% of the equipment rental is non refundable • 7 Days to 5 days prior to event 75% of the equipment rental is non refundable • Day of event and 4 days prior 100% of the equipment rental is non refundable • 1 to 2 Days prior to event client may reschedule. Incurred additional expenses: labor, parts, loss of use may be extra. Deposit 50% will be credited toward the new date. If new date is cancelled then the deposit 50% will not be refunded. ** Note refunds are the sole discretion of Kay’s Kreative Catering. Although and event may be cancelled or rescheduled Kay’s Kreative Catering reserves the right to allow for consulting and coordinating when or if determining to allow for a cancelation or refund of any amount or for any reason. ***Please note that any items damaged will be billed to the client. Accounts not paid within 7 days of receipt of invoice will be billed an additional late fee of $35.00 per week until satisfied.

Contact Details

• Greensboro, NC, USA

  336 253 6598

  kayskreativecatering@gmail.com